Directorate of immigration

The Directorate of Immigration comprises various services, notably the Department for foreigners, the Department for refugees and the Department for returns. It also has a European affairs Department and a legal Department.

Moreover, the Directorate of Immigration is the delegated authority of the Asylum, Migration and Integration Fund (AMIF) (2014-2020).

It should also be noted that the Directorate of Immigration is a partner of the Luxembourg NCP (National Contact Point) within the European Migration Network (EMN).

Asylum and immigration figures are published annually as part of the Ministry’s annual report. The Directorate of Immigration also publishes asylum data monthly.

Department for foreigners

The Department for foreigners handles requests concerning the free movement of persons (European Union citizens and their family members) and concerning third country nationals’ entry and residence.

Office address:
26, route d'Arlon
L-1140 Luxembourg

  • Information desk: from Monday to Friday, 08:30 to 12:00
  • Enrollment / issuing of biometric residence permits (by invitation only): from Monday to Friday 08:30 - 12:00, 13:00 - 16:00

Postal address:
Ministry of Foreign and European Affairs
Directorate of Immigration - Foreign Nationals’ Service
PO 752
L-2017 Luxembourg

Public information hotline: (+352) 247-84040 from Monday to Friday 14:00 - 16:00

Fax: (+352) 22 16 08

E-Mailimmigration.public@mae.etat.lu

Department for refugees

The Department for refugees is responsible for registering and handling international protection requests.

Office address:
26, route d'Arlon
L-1140 Luxembourg

  • Reception desks: from Monday to Friday 08:30 - 12:00, 13:00 - 16:00
  • Service for new arrivals: from Monday to Friday, 08:30 to 12:00

Postal address:
Ministry of Foreign and European Affairs
Directorate of Immigration - Department for refugees
PO 752
L-2017 Luxembourg

Public information hotline: (+352) 247-84565 from Monday to Friday 08:00 - 16:00

Fax: (+352) 247-84050

E-Mailimmigration.asile@mae.etat.lu

Department for returns

The returns service carries out the decisions to return illegal residents.

Fax: (+352) 247-88347

E-Mailimmigration.readmission@mae.etat.lu

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